We’ve noticed that a lot of barbeque and grill companies focus on their years in business or how many products they sell each year – that’s great, but we tend to look at things a little differently. We’d like to offer you a promise, and share the principals we use to design better products. It really boils down to how you should be treated before, during and after your purchase.

Our Promise to You
A product that functions as promised and a signature outdoor cooking experience every time you use a Kamado Joe grill.

Core Beliefs
It’s all about the experience.
We’re passionate about outdoor cooking. There’s something very primal and satisfying about grilling or smoking food over a charcoal fire. We also love the rich smoky flavor that only natural lump charcoal can offer – it’s the difference between serving a meal and an outdoor feast. Our goal is for you to experience the same satisfaction we do each time you use a Kamado Joe grill.
We focus more on the “product line”, than the “bottom line”.
That’s not to say we don’t appreciate the rewards of hard work – we do. We just find it hard to take shortcuts. When we find better materials or develop a design improvement we integrate it, even if it costs us a little more. We truly believe you want products that function at the highest level, look aesthetically pleasing and last a lifetime.
We don’t mind earning your trust.
We put a high value on our connection with you, and consider anything related to you as urgent. From small things like returning your phone call or email to meeting a critical delivery date. We want you to connect with us and others like you, who are passionate about the kamado-style of grilling, to share your experiences, techniques and recipes in person and online.
A promise is a promise.
Promises can be timeless. Our commitment is to make sure you have a great experience before, during and after your purchase, and that our products function as promised and last a lifetime with proper care. In the future, it wouldn’t surprise us to hear stories of Kamado Joe®’s being mentioned in wills, so the family won’t fight over who gets Dad’s grill!
Competition benefits everyone.
History proves that tension in the marketplace leads to better products, better service and lower prices. We’ve done our homework and we’ve found that some grills are good, while others wouldn’t make a good boat anchor – we’re confident that our grill is the new benchmark. We enjoy a good rivalry and if by chance we motivate others to build more value into their products, then everyone wins. Compare our grills to the competition.
We’re not for everyone.
If you see grilling as work we’re probably not for you. On the other hand, if you put a priority on taste and understand the value and flexibility of kamado-style cooking – your new favorite grill is sitting in our warehouse. If you’ve discovered that our grills use better materials than our competition, and that they’ll last a lifetime with proper care, then you’ve done your research.

We’re confident you’ll find that we use higher grade materials, a superior design and all at a preferred price – That’s the Kamado Joe® Difference.



  1. This forum will be used for sharing kamado joe reviews, testimonials, recipes, photos and best practices.

  2. i’d love to do outdoor cooking because it is very enjoyable specially if you do it with your friends “‘*

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